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Privacy Policy

Last Updated: January 25, 2025

1. Introduction

Welcome to Tezda (“Tezda,” “we,” “us,” or “our”). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tezda.com, "Tezda" mobile application, and use our Services (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms outlined in this policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Services.

 

2. Information We Collect

We may collect various types of information from and about you, including:

2.1. Personal Information

Personal Information is information that can be used to identify you individually. We collect personal information that you voluntarily provide to us when registering for an account, using our Services, or interacting with us. This includes:

  • Identity Information: Name, username, date of birth, gender.

  • Contact Information: Email address, phone number, mailing address.

  • Credentials: Passwords, security questions.

  • Profile Information: Profile picture, bio, interests.

  • Payment Information: Credit/debit card details, billing address (for paid features).

2.2. Non-Personal Information

Non-Personal Information cannot be used to identify you personally. We collect non-personal information about your interactions with the Services, including:

  • Usage Data: Pages visited, features used, content interacted with.

  • Device Information: IP address, browser type, operating system, device identifiers.

  • Location Data: Geolocation information derived from your IP address or device settings.

  • Analytics Data: Aggregated data on user behavior and trends.

2.3. Information Collected Automatically

When you access or use our Services, we may automatically collect certain information using technologies such as cookies, web beacons, and similar tracking technologies. This includes:

  • Log Data: Server logs that record interactions with our Services, such as access times, pages viewed, and actions taken.

  • Device Information: Information about the device you are using to access the Services.

  • Browser Information: Information about your web browser, including type and version.

  • Operating System: Information about your device’s operating system.

 

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining Services: To operate, maintain, and improve our Services.

  • Personalization: To personalize your experience and provide content tailored to your interests.

  • Communication: To communicate with you about your account, updates, and promotional offers.

  • Security: To protect Tezda, our users, and the Services from unauthorized access, breaches, and other security threats.

  • Analytics and Research: To analyze usage patterns and trends to enhance the functionality and performance of the Services.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

 

4. Sharing Your Information

We may share your information in the following circumstances:

4.1. With Your Consent

We may share or disclose your information with your consent or at your direction.

4.2. Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of Tezda’s assets, your information may be transferred to the new owner.

4.4. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4.5. Protection of Rights

To protect the rights, property, and safety of Tezda, our users, or others, including enforcing our Terms & Conditions.

 

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: Use of SSL/TLS encryption to protect data transmission.

  • Access Controls: Restricting access to personal information to authorized personnel only.

  • Secure Servers: Hosting data on secure servers with robust security protocols.

  • Regular Security Assessments: Conducting regular security audits and assessments to identify and mitigate vulnerabilities.

Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information.

 

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6.1. Retention Period

  • Active Accounts: We retain personal information for as long as your account is active or as needed to provide you Services.

  • Terminated Accounts: Upon account termination, we will retain certain information for a period of 90 days to comply with legal obligations, resolve disputes, and enforce agreements.

6.2. Deletion Requests

You may request the deletion of your personal information by contacting us as outlined in the Contact Us section. Upon request, we will delete your data within 90 days, except where retention is required by law or necessary to protect our rights.

6.3. De-Identification

Certain data that cannot identify you personally (e.g., aggregated or anonymized data) may be retained indefinitely for analytics, security, or research purposes.

 

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

7.1. Access and Portability

  • Access: Request access to the personal information we hold about you.

  • Data Portability: Request a copy of your personal information in a structured, commonly used format.

7.2. Correction and Deletion

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information under certain conditions.

7.3. Opt-Out

  • Promotional Communications: Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by adjusting your account settings.

7.4. Restrict Processing

  • Processing Restrictions: Request restriction of processing your personal information under specific circumstances, such as when you contest the accuracy of your information.

7.5. Non-Discrimination

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. Unless required by law, we will not deny you services, charge you differently, or restrict your access to our Services for exercising your privacy rights.

7.6. Exercising Your Rights

To exercise these rights, please refer to our Contact Us section below or follow the instructions outlined in our Privacy Policy.

7.7. GDPR-Specific Rights

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). These rights are in addition to the rights outlined in Sections 7.1 to 7.6.

  • Right to Access: You have the right to request access to the personal data we hold about you. This includes information about how we process your data, the purposes of processing, and the categories of data being processed.

  • Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.

  • Right to Erasure ("Right to be Forgotten"): Under certain circumstances, you can request the deletion of your personal data. This includes situations where the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions, such as when you contest the accuracy of your data or object to its processing.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this data to another controller where technically feasible.

  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing, profiling, and research purposes.

  • Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you.

How to Exercise Your GDPR Rights:

To exercise any of your GDPR rights, please contact us at:

  • Email: privacy@tezda.com

  • Mailing Address: 84 Charter Court Linden Grove, KT3 3BW, London, UK

When making a request, please include sufficient information to verify your identity and specify the nature of your request. We will respond to your request within one month of receipt, as required by GDPR.

 

8. International Data Transfers

8.1. Global Operations

Tezda operates globally, and your personal information may be transferred to and processed in countries outside of your jurisdiction, which may have different data protection laws.

8.2. Adequate Protections

We ensure that such transfers are conducted in compliance with applicable data protection laws, using mechanisms such as:

  • Standard Contractual Clauses: Binding agreements that ensure adequate data protection.

  • Privacy Shield Frameworks: When applicable and recognized.

  • Other Approved Methods: As required by law.

8.3. Users' Responsibility

It is your responsibility to understand the data protection laws applicable in your country or jurisdiction.

 

9. Children's Privacy

9.1. Age Restrictions

As outlined in the Eligibility section, users must be at least 13 years old (or the minimum age required in their jurisdiction) to use our Services.

9.2. Parental Consent

If you are under the minimum age, you must obtain parental or guardian consent before creating an account. We do not knowingly collect personal information from children without appropriate consent.

9.3. Data Collection from Children

In the event that we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information as soon as possible.

 

10. Updates to Privacy Policy

10.1. Right to Modify

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10.2. User Notification

Significant changes to the Privacy Policy may be communicated to users via email or through the Services at Tezda's discretion. If a user does not have an email address associated with their account, no notification will be provided. Continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

10.3. Responsibility to Review

It is your responsibility to review the Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Cookies and Tracking Technologies

11.1. What Are Cookies?

Cookies are small data files stored on your device when you visit a website or use an app. They help us improve your experience by remembering your preferences and enabling certain functionalities.

11.2. How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

  • Essential Cookies: Necessary for the operation of the Services, such as enabling secure logins and preventing fraudulent activities.

  • Performance Cookies: Help us understand how you interact with the Services by collecting information about usage patterns.

  • Functionality Cookies: Remember your preferences and settings to enhance your experience.

  • Advertising Cookies: Deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

11.3. Managing Cookies

You can control the use of cookies at the browser level. However, disabling certain cookies may affect the functionality of the Services.

  • Browser Settings: Most browsers allow you to refuse or accept cookies and to delete existing cookies. Refer to your browser’s help menu for instructions on how to modify your cookie settings.

  • Opt-Out Tools: Use opt-out tools provided by third parties to manage tracking across multiple websites.

 

12. Third-Party Services and Links

12.1. Third-Party Services

Our Services may integrate with or link to third-party services (e.g., social media platforms, payment processors). These integrations are subject to the terms and privacy policies of those third parties. We are not responsible for the practices or content of external services.

12.2. External Links

Our Services may contain links to third-party websites or resources. Clicking on these links does not imply endorsement or recommendation by Tezda. We encourage you to review the privacy policies of any third-party sites you visit.

 

13. Data Breaches

In the unlikely event of a data breach, we will take appropriate measures to mitigate the breach and prevent future occurrences. Depending on the nature and scope of the breach, we may notify affected users in accordance with applicable laws and regulations.

 

14. Do Not Track (DNT) Signals

Some web browsers and mobile operating systems include a "Do Not Track" (“DNT”) feature or setting that allows you to signal your privacy preference not to have data about your online browsing activities monitored and collected.

Our Stance on DNT Signals:

  • No Alteration of Data Practices: At this time, there is no industry-wide standard for responding to DNT signals. Therefore, Tezda does not alter its data collection and use practices when a DNT signal is received.

  • No Guarantee of Non-Tracking: While we respect user privacy preferences, we cannot guarantee that DNT settings will prevent all forms of data tracking or collection by Tezda or third parties.

  • Transparency: We strive to be transparent about our data practices through this Privacy Policy and other related documents. Users are encouraged to review our Privacy Policy to understand how their information is handled.

Implications for Users Without an Associated Email Address:

  • If a user does not have an email address associated with their Tezda account, Tezda will not provide additional notifications or alter data practices based on DNT signals.

 

15. Your California Privacy Rights

15.1. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights under the CCPA, including:

  • Right to Know: Access to the personal information we collect about you.

  • Right to Delete: Request the deletion of your personal information.

  • Right to Opt-Out: Opt-out of the sale of your personal information.

  • Right to Non-Discrimination: Protection against discrimination for exercising your CCPA rights.

To exercise these rights, please contact us as outlined in the Contact Us section below.

15.2. How to Exercise Your Rights

You can exercise your CCPA rights by contacting us at:

  • Email: privacy@tezda.com

  • Mailing Address:

    • 84 Charter CourtLinden Grove, KT3 3BWLondon, UK

Please provide sufficient information to verify your identity before we can respond to your request.

 

16. GDPR Compliance

16.1. Lawful Bases for Processing Personal Data

Under GDPR, we must have a lawful basis to process your personal data. The lawful bases we rely on include:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.

  • Performance of a Contract: When processing is necessary for the performance of a contract with you or to take steps to enter into a contract.

  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which Tezda is subject.

  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.

16.2. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that has legal or similarly significant effects on you. If in the future we introduce such features, we will provide additional information and obtain your explicit consent where required.

16.3. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with GDPR requirements.

  • Contact Information:

    • Email: privacy@tezda.com

    • Mailing Address:
      Tezda Data Protection Officer
      84 Charter Court
      Linden Grove, KT3 3BW
      London, UK

16.4. Data Processing Agreements

When we engage third-party service providers to process your data on our behalf, we ensure that they comply with GDPR requirements through Data Processing Agreements (DPAs). These agreements stipulate the responsibilities of each party regarding your personal data.

16.5. Data Protection Impact Assessments (DPIAs)

We conduct Data Protection Impact Assessments (DPIAs) for processing activities that are likely to result in a high risk to your rights and freedoms. These assessments help us identify and mitigate potential privacy risks.

16.6. Data Minimization and Purpose Limitation

We adhere to the principles of data minimization and purpose limitation, ensuring that we only collect personal data that is necessary for the specified purposes and that we do not process it in ways that are incompatible with those purposes.

16.7. Storage Limitation

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, whichever is longer. Once the data is no longer needed, we securely delete or anonymize it.

 

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through the Services at our discretion. If you do not have an email address associated with your account, no notification will be provided. Continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

 

18. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

19. Explanation of Terms

  • "Personal Information" refers to any information that can be used to identify you individually.

  • "User Content" refers to any content (e.g., text, images, videos) that you create, upload, or share through the Services.

  • "Services" refer to the Tezda platform, including its website, mobile applications, and any related services.

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